Products catalog

Purchase of goods

  • 1. General Provisions.


    1.1. These Rules of Purchase and Sale of Goods (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when the Buyer acquires the goods E-STORE.

    1.2. The Seller reserves the right to change, amend or supplement the rules at any time, taking into account the requirements established by law. The Buyer is informed on the website. When the Buyer purchases online, the order is subject to the Rules in force at the time of placing the order.

    1.3. To create orders in the store the Buyer needs to qualify certain criteria:

    1.3.1. individual person, i.e. people who have reached the age of majority and whose capacity is not restricted by court order;

    1.3.2. minors between the ages of 14 and 18 only with the consent of their parents or guardians, unless they are self-employed;

    1.3.3. legal entities;

    1.3.4. authorized representatives of all the above persons.

    1.4. When approving the rules, the seller also guarantees that in accordance with 1.3. the Buyer has the right to purchase the goods in the E-STORE.

    1.5. The Agreement between the Buyer and the Seller shall be deemed concluded from the moment, when the Buyer, after creating a shopping cart in the store, indicating the delivery address, choosing the payment method and getting acquainted with the Seller's rules, click the "Confirm order" button (see item 5 "Order of goods, prices, payment procedure, terms").


    2. Protection of Personal Data.


    2.1. Order goods in the E-STORE the buyer can:

    2.1.1. by signing up for E-STORE (by entering the data requested in the registration form);

    2.1.2. without registering for this E-STORE.

    2.2. Buyer when ordering goods in the manner provided for in the Rules (2.1. point), the relevant information fields provided by the Seller must indicate the Buyer's personal data necessary for the proper execution of the order of goods: name, surname, delivery address, telephone number and e-mail.

    2.3. By approving these rules, the Buyer agrees that the personal data of the Buyer provided for item purchase (2.2. point) would be processed by the E-STORE and its employees for the purpose of delivering the goods and services that the Buyer has purchased. Information can be used for Seller Performance Analysis and Direct Marketing purposes.

    2.4. By agreeing that the Buyer's personal data be processed in the Seller's E-STORE for the process of sale of goods and services, for the purpose of delivering goods and providing the necessary service, the Buyer also agrees that the e-mail specified by the Buyer can be used for information messages necessary for ordering the goods would be sent via the e-mail address and telephone number.

    2.5. The buyer, when registering by on the E-STORE and when ordering goods, undertakes to store and not disclose login details to anyone.

    3. Buyer's rights and obligations.


    3.1. The Buyer has the right to purchase goods in E-STORE by abiding to these Rules and others information stated on the E-STORE in the order specified in the information sections of the store.

    3.2. The Buyer has the right to withdraw from the purchase and sale agreement with the E-STORE, notifying the Seller thereof in writing (by e-mail, indicating the return item and its order number) no later than within 14 (fourteen) working days from the day of delivery, except in cases when the contract may be cancelled in accordance with the law of the Republic of Lithuania (e.g., when the contract is concluded for the sale of hygiene products - bedding; see the information on the website of the Public Institution "Consumer Centre" http://www.vā, "Return and exchange of non-food products features ” 18th point.).

    3.3. The Buyer can use rule 3.2. only in cases such as the product has not been damaged or its appearance has not substantially changed, nor has it been used.

    3.4. The Buyer undertakes to accept the ordered goods and pay the agreed price for them.

    3.5. If the data provided in the Buyer's registration form has changed, the Buyer must update them as soon as possible.

    3.6. The Buyer undertakes not to pass on his login details to third parties. If the buyer loses the login details, he must immediately infor the Seller has indicated the means of communication in the "Contacts" section.

    3.7. Buyer using E-STORE agrees with these Purchase and Sale Rules and obligations to comply with them and not to violate the legal acts of the Republic of Lithuania.


    4. Seller's rights and obligations.


    4.1. The Seller undertakes to create all conditions for the Buyer to use E-STORE services.

    4.2. If the Buyer tries to damage the Seller's E-STORE reputation. Stability, security of the operation of the store or a breach of its obligations, the Seller has the right to immediately and without prior notice to suspend the Buyer's access to the E-STORE or in exceptional cases to cancel the registration of the Buyer.

    4.3. The Seller undertakes to respect the Buyer's right to privacy of the Buyer's personal information specified in the e-mail. store registration form.

    4.4. The Seller undertakes to deliver the goods ordered for the Buyer to the address specified by the Buyer in the purchase window.

    5. Ordering goods, prices, payment procedure, terms.


    5.1. In the E-STORE the Buyer can purchase goods around the clock, 7 days a week.

    5.2. The Agreement comes into force from the moment when the Buyer clicks the "Confirm Order" button, and upon receipt of the order, the Seller confirms it - sends a confirmation letter to the e-mail specified by the Buyer.

    5.3. Product prices e-mail in the store and in the completed order are indicated in euros, including VAT.

    5.4. The Buyer pays for the goods in one of the following ways:

    5.4.1. Online banking - it is a prepayment using the e-mail used by the Buyers banking system. The Buyer must have signed an online purchase contract with his or her bank in order to use this payment form. The Buyer transfers the money to the E-STORES checking account. The responsibility for data security in this case lies with the respective bank, as all monetary transactions take place via the bank's online banking system.

    5.4.2. Payment by bank transfer is an advance payment, when the Buyer, after printing the order and going to the nearest bank branch, transfers the money to E-STORES bank account.

    5.5. The buyer undertakes to pay for the goods immediately. Only after receiving the payment for the shopping cart, the shopping cart is packed and the delivery time is calculated.


    6. Delivery of goods.


    6.1. The Buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.

    6.2. The Buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods to the wrong entity.

    6.3. The goods are delivered by the Seller or the Seller's authorized representative (courier).

    6.4. The Seller delivers the goods to the Buyer in accordance with the terms specified in the descriptions of the goods. These terms are preliminary and do not apply in cases when the Seller does not have the required goods in stock and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and agree on the terms of delivery.

    6.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.

    6.6. The Buyer must immediately inform the Seller if - the consignment is presented in crushed or otherwise damaged packaging; the consignment contains unsolicited goods or their incorrect quantity; the consignment is not complete with the shopping cart.

    6.7. In all cases, if the Buyer notices any violations of the packaging during delivery, he must indicate his remarks in the delivery document submitted by the courier or draw up a separate report on these violations. The Buyer must do this in the presence of a courier. Failure to do so shall release the Seller from liability against the Buyer for damage to the goods related to package damage, which the Buyer did not indicate in the courier delivery document.   


    7. Product quality, guarantees.



    7.1. The details of the goods sold in the E-STORE shall be indicated, in general, in the description of the goods accompanying each item.

    7.2. The seller is not responsible for the fact that the E-STORE goods in the store may not correspond in color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.

    7.3. The seller provides a quality guarantee for a certain period of time for certain types of goods, the specific term and other conditions of which are specified in the descriptions of such goods.

    7.4. If the seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legislation is valid.


    8. Return and exchange of goods.

    8.1. Deficiencies of the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the 2001 June 29 by order no. 217 “On Approval of the Rules of Return and Exchange of Items” approved by the Rules of Return and Exchange of Items, except in cases when the contract cannot be terminated according to the laws of the Republic of Lithuania (when the contract is concluded for sale : //www.vā id = 1038, “Peculiarities of return and exchange of non-food goods” item 18.). In all cases, the money for the returned goods is transferred only to the payer's bank account.

    8.2. In order to return the product (s) in accordance with Article 8.1. the Buyer may do so within 14 (fourteen) working days from the date of delivery of the goods to the Buyer, informing the Seller by the means of communication specified in the contact section, indicating the name of the returned goods, order number and reasons for return.

    8.3. When the buyer returns the goods, the following conditions must be met:

    8.3.1. the returned goods must be in the original neat packaging;

    8.3.2. the goods must be undamaged by the Buyer;

    8.3.3. the product must be unused, without losing its commercial appearance (undamaged labels, peeled off protective film, etc.) (this item does not apply in case of return of defective product);

    8.3.4. the returned product must be in the same configuration as the Buyer received it;

    8.3.5. when returning the goods it is necessary to present the document of its purchase.

    8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the return procedures laid down in Article

    8.5. Upon return of the wrong product and / or defective product, the Seller undertakes to take back such goods and replace them with similar suitable goods.

    8.6. In the event that the Seller does not have goods suitable for replacement, the Buyer shall be refunded the amount paid for the goods, excluding the price for delivery.


    9. The Buyer and the Seller liability.


    9.1. The Buyer is fully responsible for the accuracy of the personal data provided for the Seller. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim compensation for direct losses incurred by the Buyer.

    9.2. The Buyer is responsible for the actions taken using his E-STORE account.

    9.3. The registered Buyer is responsible for the transfer of his login data to third parties. If the services provided by the store are used by a third party connected to the Buyer. In case of third party using the Buyer's login details, the Seller considers this person to be the Buyer.

    9.4. The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer, despite the recommendations of the Seller and the obligations of the Buyer, did not read these Rules, even though he was given such an opportunity.

    9.5. If the Seller's E-STORE contains links to emails from other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities performed there, does not maintain, control and does not represent those companies and persons.

    9.6. In the event of damage, the guilty Party shall compensate the other Party for the direct damage.


    10. Marketing and information.


    10.1. The seller may initiate E-STORE at its discretion, do various promotions.

    10.2. The seller has the right to unilaterally, without separate notice, change the terms of the shares, as well as cancel them. Any change or cancellation of the terms and conditions of the shares is only valid in advance, i.e. from the moment of their performance.

    10.3. The Seller shall send all notices by the means of communication specified in the Buyer's registration form.

    10.4. The Buyer sends all notifications and questions to the Seller's e-mail provided in the "Contacts" section of the E-STORE.

    10.5. The Seller shall not be liable if the Buyer does not receive the sent information or confirmation messages due to internet connection, e-mail service provider network failures.

    11. Final provisions.


    11.1. These Rules of Purchase and Sale of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.

    11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.